These Terms govern your use of getgofly.com and any airline ticket booked through it. By searching or booking, you agree to these Terms. GetGoFly.com is operated by GETGO FLY LLC, a Texas limited liability company ("GetGoFly.com", "we", "us").
1. What we do
GetGoFly.com is an online travel agency focused on airline tickets. We search airline fares in real time through our flight-booking technology partner and book tickets on your behalf with the airline you choose.
Your flight is operated by the airline. Your transportation is governed by the airline's conditions of carriage and fare rules, which form part of your booking.
2. Prices, availability and confirmation
Prices are shown in U.S. dollars unless another currency is indicated and include airline taxes and charges and the GetGoFly.com service fee. Optional extras bought later from the airline (such as additional bags or seats) are not included.
Fares and seats are controlled by the airlines and can change until your booking is confirmed. If the price changes before confirmation, we show you the new price and ask you to confirm again.
Your booking is confirmed only when we show the airline confirmation code (PNR) and send the confirmation to your e-mail.
3. Service fee
Our service fee is shown as a separate line before you book. It is charged per booking for the search, booking and support service. If your booking is not confirmed by the airline, you are not charged.
4. Your responsibilities
You must be at least 18 years old and authorized to book for every traveler in the booking.
Traveler names must match exactly the passport or government ID used to travel. Name corrections may not be possible or may carry airline fees.
You are responsible for valid travel documents, visas, health requirements and arriving at the airport on time. Check in with the airline, usually from 24 hours before departure.
5. Changes, cancellations and refunds
Changes and refunds depend on the fare rules set by the airline, which we show before you book. Contact us and we will submit eligible requests to the airline on your behalf; airline penalties and fare differences may apply.
If the airline cancels or significantly changes your flight, you may be entitled to a refund under applicable law. Contact us and we will help you with the airline.
Where U.S. rules allow a booking to be cancelled within 24 hours without penalty, contact us as soon as possible within that period.
6. Schedule changes and disruptions
Airlines may change schedules, aircraft or terminals. We forward the information we receive to the e-mail used in the booking. Delays, cancellations, denied boarding and baggage issues are the responsibility of the operating airline under its conditions of carriage and applicable law.
7. Acceptable use
Do not use automated tools to scrape the website, make speculative or fraudulent bookings, or interfere with the service. We may limit searches or refuse bookings to protect the service and our customers.
8. Limitation of liability
To the extent permitted by law, GetGoFly.com is not liable for acts or omissions of airlines or other third parties, or for indirect or consequential losses. Our total liability related to a booking is limited to the amount you paid us for it. Nothing in these Terms limits rights that cannot be limited under applicable law.
9. Governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules.
10. Changes to these Terms and contact
We may update these Terms; the version in force at the time of your booking applies to it. Questions? Visit our Contact page.